Privacy Policy

Introduction

Welcome to Diyaan Diamonds (referred to as "we", "our", or "us"). We are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, Diyaan Diamonds (the "Website"), and make purchases of diamond jewelery listed on the Website. Please read this policy carefully to understand how we handle your personal information.

Information We Collect

We collect various types of information to provide a personalized shopping experience and fulfill your orders. This includes:

Personal Identification Information: When you register or make a purchase, we may collect your name, email address, phone number, shipping address, billing address, and payment details.

Usage Data: We may collect information about how you interact with our Website such as IP address, browser type, device details, and pages visited.

Cookies & Tracking Technologies: We use cookies, web beacons, and similar technologies to enhance your browsing experience, remember preferences, track your shopping cart, and analyze traffic.

How We Use Your Information

We use the information collected for the following purposes:

Order Processing & Fulfillment: To process, deliver, and manage your orders including payments, shipping, and returns.

Personalized Recommendations: To send offers and suggestions based on your order history, browsing patterns, and preferences.

Customer Service: To respond to your queries and provide personalized support.

Marketing & Promotions: To send promotional emails, newsletters, and offers, if you have opted in.

Improvement of Services: To analyses usage patterns and improve website performance and product offerings.

Legal Compliance: To comply with applicable laws, regulations, and legal obligations.

How We Protect Your Information

We use reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

Sharing Your Information

We may share your data under the following circumstances:

Service Providers: Trusted third-party partners assisting with website operations, payments, shipping, and other business functions.

Legal Requirements: When required by law, including court orders or government requests.

Business Transfers: In case of mergers, acquisitions, or restructuring, your data may be transferred accordingly.

Your Rights & Choices

Opt-Out: You may opt out of promotional communications via the "unsubscribe" links or by contacting us.

Cookie Preferences: You may manage cookies through browser settings. However, disabling cookies may affect certain functionalities.

Data Retention

We retain personal information only as long as necessary for business, legal, or reporting purposes. Once no longer needed, we securely delete or anonymize the data.

Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for their privacy practices or content. Please review their policies before use.

Fraudulent Transactions

We reserve the right to recover the cost of goods, collection charges, and legal fees from individuals involved in fraudulent use of the Website. We may initiate legal proceedings for such unlawful actions.

All disputes are subject to India jurisdiction.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any revisions will be posted here, and the “Effective Date” will be updated accordingly. We encourage you to review this page periodically.

Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy, please contact us at:
Email: industriesoberoi@gmail.com
Phone: +91-9810585087/+91-9999359502
Our Offices : Delhi, Mumbai, Surat.